We take the greatest pride in our customer service!
Wren Windows Guarantee
Because loyalty goes two ways, we strive to earn the trust of our customers by standing behind our workmanship. If you see a mistake in our service, we will happily come back and fix it for free. We strive to maintain the highest quality service in Minnesota. Please contact us if you have comments or suggestions about our service. The highest compliment you can pay us is to refer your friends and neighbors. Thank you.
Customer Service Promises
Other cleaning companies and contractors can be difficult to get hold of, slow to respond, and when they get busy detail suffers. Wren Windows places a high priority on customer service and that means:
- Answering and returning phone calls, emails, and texts promptly
- Providing estimates quickly
- Effective Communication
- Showing up on time
- Employing friendly, courteous, hardworking team members
- Delivering on what we've said we'll do
- Guaranteeing our work
Rick only hires highly recommended team members who pass a thorough background evaluation. Each employee passes a training program which is the most rigorous in the industry. Among the things they learn and are tested on are safety, customer service, quality workmanship and equipment use. As the face of the business, team members represent us in every way. Because of that, Rick feels that one can never overly concentrate on training and expectations.
What Our Customers Have to Say...
Fabulous job on a wide range of different types of windows in our 1897 home. Not only is the glass sparkling, the screens are clear of years of dust and cottonwood fluff and the sills are clean. The things that were moved to get access to the windows are all back in place.
The crew was professional, very nice and easy to trust.
We could not be happier with our first experience of the level of service Wren Windows offers. We’ll be a repeat customer for sure.
Wren Windows did a fantastic job on the windows of our 100 year old house, many of which are original to the house. I’m sure ours was not an easy job, as we have multiple panes, skylights and more. The crew was wonderful – friendly, professional, super efficient and extremely conscientious. I can’t get over how amazing our windows look! On the windows with no screens, it almost looks as if the glass is missing.
This was our first time using Wren windows and they are by far the best! The crew arrived on time and worked throughout the day cleaning all the windows in our large house inside and outside. The windows looked so great after they were washed, that one of the neighbors came up and asked who had cleaned our windows. I can’t recommend them enough. Thank you
I recently used Wren Windows to do window washing and gutter cleaning on two homes. I couldn’t have been more pleased. They arrived on time, knew what they were doing and did it well, were considerate and efficient. I will definitely use them again in the future.
We love these guys! They are extremely professional, tidy, and do extras not asked for like fixing window blinds that were buggered up. Our windows and screens shine after they complete the job. We highly recommend them and hire them yearly.
Excellent service & prices! They come in, get the job done and get out with no fuss. I like that the fact that this is an owner-operated business. They are very aware of plants and pets. They even brought their own water!