We take the greatest pride in our customer service!
Wren Windows Guarantee
Because loyalty goes two ways, we strive to earn the trust of our customers by standing behind our workmanship. If you see a mistake in our service, we will happily come back and fix it for free. We strive to maintain the highest quality service in Minnesota. Please contact us if you have comments or suggestions about our service. The highest compliment you can pay us is to refer your friends and neighbors. Thank you.
Customer Service Promises
Other cleaning companies and contractors can be difficult to get hold of, slow to respond, and when they get busy detail suffers. Wren Windows places a high priority on customer service and that means:
- Answering and returning phone calls, emails, and texts promptly
- Providing estimates quickly
- Effective Communication
- Showing up on time
- Employing friendly, courteous, hardworking team members
- Delivering on what we’ve said we’ll do
- Guaranteeing our work
Rick only hires highly recommended team members who pass a thorough background evaluation. Each employee passes a training program which is the most rigorous in the industry. Among the things they learn and are tested on are safety, customer service, quality workmanship and equipment use. As the face of the business, team members represent us in every way. Because of that, Rick feels that one can never overly concentrate on training and expectations.